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Accessibility Statement  

This accessibility statement applies to the Value in Health website: 

This website is run by the National Value in Health team. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • Zoom in up to 200% without the text spilling off the screen 

  • Navigate most of the website using just a keyboard  

  • Navigate most of the website using speech recognition software 

  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver). 

We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. 


How accessible is this website? 

  1. Some pages contain text that has poor colour contrast 
  2. Some pages contain headings that are not logically ordered
  3. Some pages are not fully usable with the keyboard
  4. Some pages have an illogical focus order

Feedback and contact information  

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact and we will pass your request onto the relevant team. We will consider your request and get back to you in 10 working days. 


Reporting accessibility problems with this website  

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact  


Enforcement procedure  

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (websites and mobile applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).  


Technical details about this website's accessibility 

The national Value in Health team is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.  

Compliance Statement  

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.    

Non-accessible content  

The content listed below is non-accessible for the following reasons.  

Non-compliance with the accessibility regulations  


  1. Headings on some pages are not in a logical nested order. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships Level A
  2. Some elements have an illogical focus order.  This fails WCAG 2.1 success criterion 2.4.3 Focus Order Level A

Disproportionate burden  


Whilst we will prioritise patient information to ensure it is digitally accessible wherever possible, we know there are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018.   

For these sections, we will identify where we know documents are non-compliant and provide contact details wherever possible.  As documentation is renewed in the future, we will ensure digital accessibility is considered. 


Currently, these sections are listed as below: (and subject to change).  

  • Reports which may contain complex reporting/statistical data 

  • Policies and procedures produced since September 2018 

  • Publications linked from our Freedom of Information pages – including disclosure logs 

  • Publications which may have been professionally produced since September 2018 which would have to be fixed by a third party.  

Navigation and accessing information  

  • It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.  

  • It’s not possible for users to change text size without some of the content overlapping.  


Content that is not within the scope of the accessibility regulations   


PDFs and other documents  

Some of our PDFs and Word documents are essential to providing our services. For example, we occasionally have PDFs with information on how users can access our services, patient information leaflets and forms published as Word documents. By July 2023, we plan to either fix these or replace them with accessible HTML pages or online forms.  

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not plan to fix any PDFs or other documents published before 23 September 2018, for example Board and Committee Papers, Health Board policies and procedure documentation or statutory documentation such as Annual Reports.  However, we will endeavour to make any new PDFs or Word documents accessible wherever possible.  

Live video  

We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations.  However, we will always aim to provide subtitled versions of pre-recorded videos produced.  


What we are doing to improve accessibility  

By July 2023 we plan to change the following in order to fully comply with the WCAG 2.1 AA standards: 

  • Change colours to ensure all text and backgrounds have the required level of contrast 

  • Ensure all elements have a logical focus order and tab order 

  • Add alternative text to all images 

  • Review & convert PDFs and Word Documents to HTML where appropriate 

  • Ensure all interactive elements are available to users of assistive technologies like screen readers 


Preparation of this accessibility statement  

This statement was prepared in July 2022. It will be reviewed in July 2023.  

This website was last tested in July 2022. The test was carried out in-house by the national Value in Health team.